Troubleshooting

Common Issues & Fixes

Why is KeyCue not working?
If KeyCue isn’t responding or not showing up as expected, don’t worry — you can...

Why do some menu titles appear blank?
Some menus appear with an icon instead of text in the menu bar. For example, the...
What is the best procedure to install or update KeyCue?
KeyCue uses a "smart self installation" technique that makes installing and upda...
Why does the "KeyCue Settings" shortcut not work?
By default, KeyCue uses command-option-K as the shortcut for opening the Setting...
Pressing the command key just brings up a message telling me that I need to change a setting before I can use KeyCue. Why?
OS X contains an option that allows utility applications like KeyCue to interact...
How do I uninstall KeyCue?
To uninstall KeyCue, perform these steps:Open the KeyCue settings windowIn Activ...
How can I change my preferences for KeyCue?
When the shortcut table is currently visible, type the "KeyCue Settings" shortcu...